We Have Your Answers…
We Have Your Answers…
Yes, our clinic is registered and regulated by the Care Quality Commission (CQC). This is a legal requirement for ALL healthcare providers in the UK.
We are regularly inspected by the CQC to ensure safe and effective care. We received a ‘Good’ rating, our latest inspection report can be found here. As the clinic’s infrastructure continues to grow, we fully expect to achieve an ‘Outstanding’ rating at our next review.
Yes, Dr Stevens is a fully licensed medical doctor and is registered with the General Medical Council (GMC) – Registration No: 4426594.
The registration status of all doctors on the GMC register can be searched for here.
All doctors are bound by the same ethical codes. You can have confidence that any information shared during the course of your consultation is strictly confidential between you and your doctor, and will not be shared with anyone else without your explicit consent.
The Men’s Health Clinic adheres to the current GDPR, details of which can be found in our Privacy Notice.
Please contact clinic on 01202 091593 to book your appointment.
If you have any questions not answered here, please email us or complete our contact form and we will get back to you.
If you need to cancel your appointment, please give us at least two working days notice by calling us on 01202 091593. This enables us to be able to offer your appointment slot to another patient.
If you do not give adequate notice, you will incur the full cost of the booked consultation.
Please note that if you have booked a Spectracell Micronutrient or Cyrex test, full payment is taken at the time of booking, and at least seven days notice is required for any appointment changes or cancellations. Unfortunately, a refund cannot be issued for any cancellations with less than seven days notice.
All new TRT patients require an initial face to face consultation in clinic and will then need to return to clinic at least once every 12 months thereafter, this is non-negotiable.
Everything else can be done via telephone, email and video consultations, if that is a more convenient option for you.
No, The Men’s Health Clinic is a private medical clinic and so you can self-refer.
At your new patient consultation you will be issued with a letter detailing your diagnosis and treatment, for you to present to your GP or consultant if you choose to do so.
Of course, the more information we can gather, the more comprehensive service we can deliver.
Please note that for recent blood test results to be taken into consideration, they must have been carried out within the last three months, prior to the date of your appointment. They must be from an accredited laboratory and hard copies of the results will need to be brought along to your consultation.
We are always happy to support you in approaching your doctor to have your blood investigations and medications supplied under the NHS. A letter requesting a shared-care arrangement can be supplied following your your consultation if required.
As one of our patients, we can provide you with most, if not all, of your prescribed medication directly from clinic.
If you would prefer a prescription, or are prescribed something that we do not have in clinic, you will be issued with a private prescription which can be dispensed at any high street pharmacy.
All equipment and supplies can be purchased from clinic if required.
Alternatively, please see our TRT Equipment & Supplies page with details of recommended online retailers if you would prefer to purchase everything yourself.
Please note that 10ml sterile vials and bacteriostatic saline to mix with your HCG can ONLY be supplied from clinic.
Both testosterone and Human Chorionic Gonadotropin (HCG) are both Schedule 4 (Part 2) controlled drugs.
Current government guidance relating to travelling with controlled drugs can be found here.
Please note that this guidance only covers travelling in and out of the UK. You will need to check with the individual embassies of where you are travelling to, to ensure that your are permitted to take these substances in and out of their country.
We can provide you with a travel letter, as described in the above guidance, to give you peace of mind whilst travelling with your medication/s.
There is a £45 admin fee for this service. You would just need to email us with your full travel details and we will get that in the post to you.
Payment for the letter can be made to clinic over the telephone by calling 01202 091593.
No, at The Men’s Health Clinic we aim to be open and transparent about all costs.
Details of costs for all consultations and services that we provide are clearly detailed on the relevant pages of our website.
If there is anything that you cannot find clear costs for, please email us and we will be more than happy to provide you with further details.
Any additional administrative requests such as letters and additional/duplicate prescriptions outside of routine consultations, are subject to a £45 admin fee.
If you are one of our patients and need to contact Dr Stevens between your formal reviews, please use the contact form or email us – firstname.lastname@example.org.
Dr Stevens will usually review your email within 48-72 hours and advise you on the appropriate course of action. There may occasionally be a delay, but emails are dealt with in order of medical priority and he will get back to you.
If you would prefer to speak to him by telephone, please call clinic on 01202 091593 and ask to book in a 15-minute telephone consultation. Telephone consultations are booked into normal clinic hours, where Dr Stevens will have access to your medical records and can update them accordingly.